FAQ Categories

Installation (6)

Purchase (4)

Payment (5)

Support (16)
Featured FAQs

  I purchased your software but when I start the software it tells me it is a demo version? 

  Is your software MAC / IOS compatible?

  Is sales tax added?

  On how many PC's can I install and activate the software?

  I lost my software key

  My software key does not work?

  What payments methods do you accept?

  How to install the ARC Software ?

Purchase

Can I purchase the software on a USB drive?

Yes you can, please visit our US distributor Scannermaster

How is the software delivered?

The software is an electronic download. We do not ship items. If you are looking for  USB or CD version please visit ScannerMaster or call 1-800-SCANNER

What happens after I completed the purchase?

After you completed the purchase we will send you an email with your unique software keys. This may take a few minutes to arrive. if you created an account then your keys are also visible in the Keys section of your account:

How to register the software?

To register the software start your scanner software. Go to Help _ About and there enter your key details. Keys are emailed to you after the purchase. If you did not receive an email please first check your spam/bulk email folders.