Frequently Asked Questions
Download the software from our website https://www.butel.nl/shop/us/content/17-software-demo-downloads and use your keycode from the cd to activate the software.
All software downloads include a manual in PDF format. Download the software for your specific scanner and install it. After installation start the ARC software and then you can open the PDF manual by selecting Help _ Open manual in the software.
For ARC500/ARC500PRO an online manual is available.
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Yes you can, please purchase the upgrade option using this link: ARC Upgrade , we also need a copy of your basic license details. These orders are processed manually so it can take up to two working days to process them. Thank you.
Yes you can, please visit our US distributor Scannermaster
The software is an electronic download. We do not ship items. If you are looking for USB or CD version please visit ScannerMaster or call 1-800-SCANNER
Please make sure that you selected the correct country and make sure you entered a valid zip/postal code. For help please email email@example.com
Some US credit card companies block payments to regions outside the US by default. Please contact your credit card company to confirm that you want to purchase a software product from Europe / EU / The Netherlands.
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Error: The requested action could not be performed, semantically incorrect, or failed business validation.
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Yes you can, if you own an official BuTel cdrom with key codes then you can also use that license to activate the same software from our download page: https://www.butel.nl/shop/us/content/17-software-demo-downloads
Please visit this website: http://new.marksscanners.com/ for online scanner manuals and tips and tricks